Weeknotes 18 May 2026

Another week of exciting updates for DDaT Luton, from a bid to be the UK's first Civica AI infrastructure site to more development of our low code platform.
A blog about all things digital at Luton Council
A blog about all things digital at Luton Council
Weeknotes are blog posts about our working week. Let everyone know about the amazing things you’ve done!

Another week of exciting updates for DDaT Luton, from a bid to be the UK's first Civica AI infrastructure site to more development of our low code platform.

Awesome overall customer satisfaction score of 94.44% in April!! Plus weeknotes from our director and all DDaT projects, from OneDrive user adoption to low code and web.

On top of the usual action, DDaT received inspiring feedback this week! "We are changing the culture and services are coming to us for all sorts of tech now." Which made us feel like we're getting it right ✅

March summary – deeper dive edition If you missed it, here’s the moment the new Luton Council website launched: ‘We are live!‘ After months of planning, content sprints, SME workshops and a lot of ‘work backwards from the date’ energy,…

A summary of all the action from Luton's DDaT service last week.

A lighter week due to Easter, but Luton's DDaT service still made significant progress!

Find out what what progess Luton's DDaT service made last week, with updates on projects like our website replacement, OneDrive adoption and more.

February summary Last month really felt like things were starting to get real for me. Once you have a date to work backwards from, you start filling in the days and weeks with actions, and very quickly you realise you…

January summary Now I don’t know about you, but January felt like two halves; the slow, steady pace back into work mode…quickly followed by a realisation that everything needs to ramp up! Last month had been about scaling, sharpening, and…

Who am I Hi everyone, for those who I have not met, I’m Ben and I joined Luton in March 2024 for the exciting project of creating a brand-new Luton Service Desk and implementing our new IT service management tool…

December summary Trying to recall what happened last month (or should I say last year!) feels a bit foggy. I’m sure you know that pre-festive break feeling where emails and Teams messages start to reduce, and out-of-office replies outnumber actual…

November summary One guidance that I’ve leaned into more last month was saying “no”. It’s been difficult at first as it’s not in my nature, however with a vital deadline approaching, drive and appetite building internally, it’s been a key…

Twelve months ago, I stepped into the Director of Digital, Data and Technology role with a clear set of ambitions and a determination to help Luton Council move forward on its digital journey. Looking back, the transformation has been both…

October summary Right, so October seems to have flown right over me! Through the half-term juggling, being under the weather and general life admin, it has been a month of momentum and collaboration, just look my communication breakdown below: If…

September summary Hey everyone, I’m back and this time, I’ve set myself a challenge! As we embark on a transformation to enhance our digital experience for residents, I thought I’d share some insight in the hope that someone finds what…

👋 Who I am Hey everyone, my name is Jayvik. I joined Luton Council start of June and I’ve never blogged professionally, so hopefully you’ll find this somewhat interesting! A quick summary about me: On a personal note, over the…

The last few weeks have offered a rare and welcome blend of momentum and mindfulness. On the work front, it was a pivotal moment for our Digital, Data and Technology (DDaT) function and the wider Council. We held our senior…

It’s been a while since I managed to put finger to keyboard for another blog post – aside from what’s been keeping us busy at work (developing a new strategic framework for digital at Luton, getting a business case for…

Hi All – Hope everyone is enjoying the current spell of sunny weather!! I thought in line with it being Mental Health week, I would take my first tentative steps into creating a blog!! It has been 5 years last…

We have had an LGA peer review this week for our DDaT capabilities, so lots of time has been spent organising that, but will be worth it. With us 6 months into our insourcing, it’s a good time to reflect…