APP replacement – the beginning
We're replacing APP - the legacy application used for services such as customer services and licensing. Find out why, and what the benefits are for customers and council staff alike,
Digital Luton
A blog about all things digital at Luton Council
Digital Luton
A blog about all things digital at Luton Council
Category Updates
What’s changed recently in your service? Updated functionality, replaced technology, changes to the team.
Reflecting on the telephony project
Moving our telephony system to MS Teams was an 'all hands on deck' effort that's already reaping the rewards. Find out how we made it happen.
Full steam ahead!
New posts filled, skills assessments, meeting room envy, change agents and champions and AI Club. What a start to 2026!
Blog on!
I'm Nova and I'm the new editor for the Digital Luton blog. Find out what's changed already and what the future of blogging holds for us 🙂
Luton’s Service Desk improvements
Who am I Hi everyone, for those who I have not met, I’m Ben and I joined Luton in March 2024 for the exciting project of creating a brand-new Luton Service Desk and implementing our new IT service management tool…
The power of collaboration: achieving more together
Hi, this is my first time blogging, I’ve seen the positivity it brought to my colleagues who have given it a go and so thought why not try it. I have been the head of Digital and Data Solutions at…
One year on: building digital momentum in Luton
Twelve months ago, I stepped into the Director of Digital, Data and Technology role with a clear set of ambitions and a determination to help Luton Council move forward on its digital journey. Looking back, the transformation has been both…