Category Updates

What’s changed recently in your service? Updated functionality, replaced technology, changes to the team.

Sprint 5: getting complaints ready for release 

Image showing an animation of a digital service production line, from the initial discovery ‘post it’ phase in sprint planning meetings, right up to the service being ready for release. Image credit: Christiaan Verwijs on LInkedIn.

A slightly shorter update from me this time, as I’ve been away for a long weekend at Love Supreme festival. It’s the end of sprint 5, and the main focus has been getting version 1 of the complaints app ready.

This is very much the first release, and once we get into UAT and then go-live, we’ll be able to iterate quickly with improvements and new features.

Weeknotes w/e 26 June 2026

Shows date - 26 June

This week, we've welcomed new starters but said goodbye to people who have had a big effect on our DDaT journey.

More updates from our director, the Digital Development team, our head of workplace experience and project managers.

Launching our Digital Champions programme

Cartoon image of of digital champions dressed as superheroes

We want to make sure our services understand the new capabilities and applications in the Microsoft 365 suite, as well as give them access to training and guidance to make full use of them. So, next week, DDaT Luton is launching a Digital Champions programme.

Weeknotes w/e 19 June 2026

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Updates from DDaT Luton projects including OneDrive user adoption, low code platform, frontline and regulatory services, data governance purview pilot, technology and infrastructure, MFD print estate refresh and workplace experience.

Luton Council’s printer fleet refresh

Close up of a photocopier or photocopy machine office equipment workplace for scanner or scanning document and printing or copy paper duplicate.

Over the last few months, the DDaT team have been working on the refresh of the council’s fleet of printers with Ricoh being the new printer supplier. Ricoh has a strong record of delivering high-quality services to local authorities. The…

How to THRIVE in Luton

Photo of Thrive hub in Luton

If THRIVE means Training, Health, Resilience, Inclusion, Vitality and Empowerment, then there’s a new hub to help!

Opened just over two months ago in Upper George Street, Thrive Hub Luton provides digital support, community-led education, skills development and creative programmes for Luton’s residents.

Weeknotes w/e 5 June 2026

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Updates from DDaT projects including OneDrive user adoption, frontline services, regulatory services, data governance purview pilot, workplace experience, people services and technology and infrastructure.

Sprint 3: Luton’s digital platform

Stylised illustration of a Luton Council digital service page showing a form with headings, content sections and a consent checkbox panel.

In my last post, I wrote about how our new digital platform supports our Luton 2040 vision and why it matters. This update is about the progress we made in sprint 3 to make that platform more visible, more consistent and more ready for testing.

Weeknotes w/c 26 May 2026

Shows date pf 26 May

Skills, work experience and graduates were a focus for our director this week, along with potential plans for a mayoral authority. Read other updates on our projects across DDaT and Luton Council.

Weeknotes 18 May 2026

Image showing daye of blog post: 18 May

Another week of exciting updates for DDaT Luton, from a bid to be the UK's first Civica AI infrastructure site to more development of our low code platform.

Weeknotes 5 May 2026

Image showing date of 5 May

Awesome overall customer satisfaction score of 94.44% in April!! Plus weeknotes from our director and all DDaT projects, from OneDrive user adoption to low code and web.

How DDAT supports inspections through DUCKS

Image describing DUCKS inspection support - content repeated in text.

When a Children’s Ofsted inspection lands, the pressure is immediate. While frontline practice takes centre stage, there’s a huge amount happening behind the scenes to keep services running smoothly. That’s where DDAT comes in.

Weeknotes 27 April 2026

IMage showing the date of tday's post - 27 Aril

On top of the usual action, DDaT received inspiring feedback this week! "We are changing the culture and services are coming to us for all sorts of tech now." Which made us feel like we're getting it right ✅