It’s been a surreal entry into local government delivering this project, and I’m genuinely excited to start seeing real engagement now the new website is live.
The new Luton Council website has been shaped directly by residents, staff and frontline services — reflecting what people told us they needed:
- clearer pages
- simpler language
- better navigation
- a site that works seamlessly on mobile
The new platform finally gives us the foundations to deliver this consistently and keep improving over time.
I’ll share a deeper dive in my regular update soon, but I wanted to mark the moment. This launch is a game‑changer — not just externally, but internally too. It strengthens our collective shift towards true user‑centred design, and that’s where our focus now needs to stay.
📲 Visit the new Luton Council website
🔧 What we are working on nowÂ
Post go live tidy upÂ
- Reviewing and resolving remaining 404s, especially from legacy PDFs.Â
- Capturing search refinements and presentation improvements.Â
- Iterating best bet search entries based on live user behaviour.Â
Governance & project closure
- Final closure and wrapup tasks underway.Â
- Lessons learned washup scheduled towards end of April.Â
đź“…Â What’s nextÂ
- Complete postgolive fixes and tidyups.Â
- Finalise analytics checks and hand over monitoring to BAU.Â
- Confirm server decommissioning plan and ownership.Â
- Run lessonslearned session and formally close the project.Â
- Transition from hypercare into full BAU support.Â
Like
Love
Haha
