kevin

kevin

Sprint 5: getting complaints ready for release 

Image showing an animation of a digital service production line, from the initial discovery ‘post it’ phase in sprint planning meetings, right up to the service being ready for release. Image credit: Christiaan Verwijs on LInkedIn.

A slightly shorter update from me this time, as I’ve been away for a long weekend at Love Supreme festival. It’s the end of sprint 5, and the main focus has been getting version 1 of the complaints app ready.

This is very much the first release, and once we get into UAT and then go-live, we’ll be able to iterate quickly with improvements and new features.

Sprint 3: Luton’s digital platform

Stylised illustration of a Luton Council digital service page showing a form with headings, content sections and a consent checkbox panel.

In my last post, I wrote about how our new digital platform supports our Luton 2040 vision and why it matters. This update is about the progress we made in sprint 3 to make that platform more visible, more consistent and more ready for testing.