A blog about all things digital at Luton Council
A blog about all things digital at Luton Council
What’s changed recently in your service? Updated functionality, replaced technology, changes to the team.
When a Children’s Ofsted inspection lands, the pressure is immediate. While frontline practice takes centre stage, there’s a huge amount happening behind the scenes to keep services running smoothly. That’s where DDAT comes in.
On top of the usual action, DDaT received inspiring feedback this week! "We are changing the culture and services are coming to us for all sorts of tech now." Which made us feel like we're getting it right ✅
March summary – deeper dive edition If you missed it, here’s the moment the new Luton Council website launched: ‘We are live!‘ After months of planning, content sprints, SME workshops and a lot of ‘work backwards from the date’ energy,…
A summary of all the action from Luton's DDaT service last week.
Luton’s DDaT service has chosen Netcall as our low-code development platform provider. Liberty Create is the development platform we’ll use to build the Luton CRM.
It seems Luton is the place to be! We have yet another DDaT newbie - Joe bring a wealth of local gov experience and is a great addition to a great team 😊
A lighter week due to Easter, but Luton's DDaT service still made significant progress!
Our aim is to increase digital inclusion in Luton. Find out how we plan to empower our residents and improve lives through better access and support for digital.
A group of us from Luton’s DDaT service visited Microsoft’s London headquarters to experience 'App to the Future' with the Microsoft AI team.
Find out what what progess Luton's DDaT service made last week, with updates on projects like our website replacement, OneDrive adoption and more.
It’s been a surreal entry into local government delivering this project, and I’m genuinely excited to start seeing real engagement now the new website is live.
Another DDaT away day, another celebration of progress, positivity, transformation and camaraderie. I think we all came away with a warm feeling of hope, based on our current projects and future plans 🕊️
Living Council author: Jens Gemmel von Dollinger. I met Jens at the LGPN South conference back in November and, having spent a good portion of the day chatting about all things local gov, I failed to realise he was the…
February summary Last month really felt like things were starting to get real for me. Once you have a date to work backwards from, you start filling in the days and weeks with actions, and very quickly you realise you…
We're replacing APP - the legacy application used for services such as customer services and licensing. Find out why, and what the benefits are for customers and council staff alike,
Moving our telephony system to MS Teams was an 'all hands on deck' effort that's already reaping the rewards. Find out how we made it happen.
New posts filled, skills assessments, meeting room envy, change agents and champions and AI Club. What a start to 2026!
January summary Now I don’t know about you, but January felt like two halves; the slow, steady pace back into work mode…quickly followed by a realisation that everything needs to ramp up! Last month had been about scaling, sharpening, and…
I'm Nova and I'm the new editor for the Digital Luton blog. Find out what's changed already and what the future of blogging holds for us 🙂
Who am I Hi everyone, for those who I have not met, I’m Ben and I joined Luton in March 2024 for the exciting project of creating a brand-new Luton Service Desk and implementing our new IT service management tool…